Support & Sales
Support: 800 - 756 - 2236 Sales: 203-349-4915
TDM Services
Alliance offers a full suite of TDM products at very competitive rates, from dedicated and switched long distance service, toll free calling with advanced inbound features, to teleconferencing, and calling cards.
Termination Service
- Carrier (Outbound) Service
For customers with their own switch. The customer originates traffic at their switch and routes the traffic over an interoffice trunk group to the carrier network for termination at any domestic or international location. Customers pay for the interoffice trunk facilities and per minute of use charges based on the terminating location. Call detail records are provided to the customer based on the usage over the interoffice trunk group.
Toll Free/Inbound
- Toll Free Switched Service
A switched network service where the customer’s end-users direct dialed toll free calls are switched and transported over a Tier 1 network. Customer may use their own Resp Org or the Alliance Resp Org for this network service. Customers using the Alliance Resp Org will be aggregated with the usage of other customers of Alliance on one (1) Resp Org; all routing and ancillary services available with 1+ direct dialing will be provided in unison with other Alliance customers. Toll Free Switched Service provides call origination, transport and switched termination to the End-User. CDRs for Toll Free Switched Services are provided to the customer based on a list of approved ANIs identifying the End-Users’ usage. Advanced Routing Features are available.
- Toll Free Dedicated Service
A dedicated network service where the toll free terminating access to the network is provided by a dedicated trunk group from the end-user premises directly to the network. Toll free calls are routed over the network to the end user’s site via a dedicated trunk group. CDRs for toll free dedicated services are provided to the customer based on all usage terminated over the dedicated trunk group. Advanced Routing Features are available.
- International Toll Free Service (ITFS)
International callers can reach a U.S. destination quickly and easily by dialing a number unique to the country from where they are calling. Advanced Routing Features are available.
Switched end-to-end service
- 1+ Switched Service
For customers who don’t have their own Carrier Identification Code (CIC); this switched network service allows customer’s end users direct dialed calls (1+ long distance calls) to be switched and transported over the carrier network. Customer traffic using this service will be combined with multiple customers over an existing FG-D network. All routing and ancillary services available with 1+ direct dialing service are provided in aggregate. This service allows the customer’s end users to complete calls to intrastate, interstate and international terminating locations. CDRs are provided to the customer based upon a list of approved ANIs identifying the customer’s end users.
- 1+ Switched CIC Service
For customers who have their own Carrier Identification Code (CIC); this switched network service routes the customer’s end users direct dialed, 1+ long distance calls to the carrier network using the sub-CIC feature. Calls PIC’d to the customer’s CIC are routed onto the Alliance managed network eliminating the need for the customer to provide additional originating access facilities. CDRs are provided to the customer based on the customer’s CIC usage. This service enables the customer’s end users to complete calls to intrastate, interstate and international terminating locations.
International
- Termination through Tier 1 carrier’s SIP platform
SIP termination of international calls utilizing IP connectivity is available through our carriers SIP platforms, including AT&T’s AVOICS.
Other Services
- Conference Calling Services
Alliance offers Conference Calling Services at competitive rates. Alliance will provide the provisioning and customer service support required to deliver these services and will bill our customers directly for the services provided.
Hand-Back Routing
- Traffic originates on Tier 1 network and is routed to the customer’s network for termination. An opportunity to provide Tier 1 carrier quality coupled with LCR termination. Available as either an ANI based service or a CIC based service, depending on the carrier.